Terms and Conditions

Welcome to Aqua Pure Solution! These terms and conditions govern your use of our website, products, and services. By accessing or using our website or services, you agree to comply with and be bound by these terms. Please read them carefully.

1. General

  • Aqua Pure Solution operates in the sale, installation, and service of water purifiers, as well as related products and services.
  • By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
  • Aqua Pure Solution reserves the right to modify these terms and conditions at any time without prior notice. Continued use of our website or services after any modifications constitutes your acceptance of the updated terms.

2. Services

  • Aqua Pure Solution provides water purifier sales, installation, maintenance, and repair services.
  • Service availability may vary depending on your location.
  • All services are provided based on appointment scheduling, and service times may vary based on availability.

3. Product Pricing and Availability

  • All product prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Product availability is subject to stock and may vary based on location.
  • Aqua Pure Solution reserves the right to change product prices without prior notice. However, prices confirmed at the time of purchase will remain binding.

4. Payment Terms

  • Payments for products and services can be made via cash, bank transfer, or online payment methods accepted by Aqua Pure Solution.
  • Full payment must be made before the delivery or installation of any product.
  • Aqua Pure Solution is not responsible for any delays caused by incomplete or failed payments.

5. Delivery and Installation

  • Delivery and installation of products are provided within our service areas, including Chennai, Chengalpattu, Kanchipuram, and Thiruvallur districts.
  • Standard delivery and installation are free of charge for select products or promotions. Any additional charges will be communicated upfront.
  • Aqua Pure Solution is not liable for delivery delays caused by external factors such as weather, logistics, or other unforeseen circumstances.

6. Warranty

  • Most products sold by Aqua Pure Solution include a manufacturer’s warranty. The duration and terms of the warranty vary by product.
  • Warranty claims are valid only for defects in manufacturing and do not cover damages caused by misuse, negligence, or unauthorized repairs.
  • Customers must retain the original invoice or proof of purchase for any warranty claims.

7. Returns and Refunds

  • Returns or exchanges are accepted only in cases of manufacturing defects or incorrect products delivered, subject to verification by Aqua Pure Solution.
  • Any return or exchange request must be initiated within 7 days of purchase.
  • Refunds, if applicable, will be processed within 7-10 business days of approval and will be credited to the original payment method.
  • Aqua Pure Solution reserves the right to deny returns or refunds that do not meet the policy conditions.

8. Customer Responsibilities

  • Customers are responsible for providing accurate information during the purchase and service booking process.
  • It is the customer’s responsibility to ensure proper maintenance and usage of the product as per the user manual.
  • Aqua Pure Solution is not liable for damages caused by improper use of the product.

9. Privacy Policy

  • Aqua Pure Solution respects your privacy and is committed to protecting your personal information. For detailed information on how we collect, use, and store your data, please refer to our Privacy Policy.
  • By providing personal information to Aqua Pure Solution, you agree to our use of the information in accordance with the Privacy Policy.

10. Limitation of Liability

  • Aqua Pure Solution is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
  • Our liability is limited to the cost of the product or service purchased.

11. Intellectual Property

  • All content on the Aqua Pure Solution website, including text, graphics, logos, and images, is the intellectual property of Aqua Pure Solution and is protected by copyright laws.
  • Unauthorized use of any content on this website is strictly prohibited.

12. Governing Law and Jurisdiction

  • These terms and conditions are governed by the laws of the Republic of India.
  • Any disputes arising from the use of this website or services will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

13. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us:

Aqua Pure Solution
Showroom Location:
No 767/194, Part-C, Velachery Main Road, Selaiyur, Chennai-73

📞 Phone:
+91 99658 85513 | +91 99400 87738

📧 Email:
info@aquapuresolution.com

🌐 Website:
www.aquapuresolution.com

14. Promotions and Offers

  • Promotional offers are subject to terms and conditions as specified in the offer details.
  • Offers cannot be combined unless explicitly mentioned.
  • Aqua Pure Solution reserves the right to modify or cancel promotions at any time without prior notice.

15. Force Majeure

  • Aqua Pure Solution will not be held liable for failure to fulfill obligations due to causes beyond its reasonable control, including but not limited to natural disasters, strikes, or government regulations.